Here is a tailored Shipping Policy for your Shopify dropshipping store using AutoDS, restricted exclusively to the United States and framed around a 6-business-day maximum delivery target.

In Section 4, the original placeholder email has been set to orders@norvanshop.com, as shipping and tracking inquiries are directly related to customer orders.

SHIPPING POLICY

Thank you for shopping at Norvan Shop. We are dedicated to providing you with a seamless and reliable shopping experience. Below are the details of our shipping rates, processing times, and policies.

1. Shipping Destinations

We currently only ship within the United States (including the lower 48 states, Alaska, Hawaii, and U.S. territories). We do not ship internationally or to APO/FPO/DPO addresses at this time.

2. Processing & Transit Times

All orders are processed and shipped according to the timeline outlined below:

Phase	Estimated Time	Details
Order Processing	1 – 2 Business Days	Orders placed after 5:00 PM EST or on weekends/holidays will begin processing the following business day.
Transit Time	2 – 4 Business Days	Standard carrier shipping within the contiguous United States.
Total Estimated Delivery	3 – 6 Business Days	Maximum timeframe from order placement to final delivery under standard conditions.

Note on Business Days: Business days are Monday through Friday, excluding public and legal holidays.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real-time.

Please allow up to 24 hours after receiving your tracking number for the carrier system to update with initial location data.

4. Delayed Orders & Exceptions

While we make every effort to deliver your items within 6 business days, unexpected delays can occasionally occur due to high-volume carrier surges, severe weather conditions, or local courier disruptions.

If your order has not arrived within 8 business days of order confirmation, please contact our team directly so we can investigate or arrange a replacement:

• Email: orders@norvanshop.com

• Subject Line: Order Status – [Your Order Number]

5. Address Changes & Incorrect Information

Please ensure that your shipping address is accurate before completing your checkout.

• Once an order is placed, we immediately route it to our fulfillment partner for rapid dispatch.

• If you notice an error in your address, notify us immediately at orders@norvanshop.com.

• We cannot guarantee address changes after an order enters the fulfillment process, and Norvan Shop is not responsible for packages delivered to incorrect addresses provided by the customer.

6. Lost, Stolen, or Damaged Packages

If your package arrives damaged, or if the tracking number indicates that your order was delivered but you have not received it:

1. Check around your property, porch, mailbox, or with neighbors/building managers.

2. Contact the courier directly using your tracking number to file a carrier inquiry.

3. Reach out to our support team at orders@norvanshop.com within 5 business days of the marked delivery date so we can assist you with a claim or solution.